5 Promising Technological Advances in Banking

3 min readJan 20, 2021

With the amount of digitization and innovation initiatives, banks and other conventional financial service providers have had to react. These initiatives employ cutting-edge technology to ensure an after-the-fact and transparent network basis for a customer-centric viewpoint rather than the conventional emphasis on goods, real-time intelligent data integration rather than sluggish research. As technology progresses, banks also need to deploy new tools in order to remain both competitive and defensive. Let’s take a look at 5 promising technological advances in banking:

1.Instant Payments

The increasing trend towards cashless transactions raises a challenge for digital payments, and especially transactions, to become as fast as an exchange of cash. Both consumers and organizations want transfers to happen instantly, and this is where instant payments come in.

Banks around the world are seeking ways to provide their customers with quick payment solutions, even though there is a shortage of the necessary infrastructure for the service. For instance, banks work together to provide their client base with P2P payment experience. To build a new portfolio of offerings, you can soon see banks merging their instant payment capabilities with third-party e-and m-commerce solutions.

2.Artificial intelligence

Artificial intelligence impacts a wide variety of technologies, including Data Science, Internet of Things (IoT), and Natural Language Programming (NLP). These innovations advance the operations of financial institutions. As this technology has already shown its potential for other industries, most banks utilize AI to improve their customer processes. With this in mind, banks need to invest in this banking technology. Artificial Intelligence enables banks to use the vast data records they obtain to make even smarter decisions across several functions, including back-office processes, customer service, marketing, risk management, and compliance with product delivery.

3.Hybrid Cloud

The need to respond quickly is one of the greatest challenges that the digital age has brought to banking. In order to solve business issues more efficiently, they need to be able to deliver services around the enterprise in a timely manner. One of the most cost-effective ways to achieve such results is hybrid cloud. This enables them to choose public and private benefits when resolving concerns such as data security, governance, and compliance, along with the ability in a matter of minutes to deploy vast resources. The hybrid cloud also enables banks to provide their customers with creative new offerings. For instance, ICICI Bank has partnered with Zoho to allow companies to use Zoho Books, a cloud accounting software, to automate the simple reconciliation process.


Instead, banks today need to create “banking stacks” that enable them to become a platform to which customers and third-party service providers can link in order to provide the end-user with a versatile and personalized experience. For that, they can use API platforms for banking. The API Banking Platforms are designed to function through APIs located between the execution of the banks’ backend and front-end experiences provided by either the bank itself or third-party partners. This allows banks to introduce entirely new business models and use cases, and to experiment at low cost with new products, for example, currency exchange.


As consumers open their accounts and join a bank, they expect their information and their money to be protected from cyber attacks by the financial institution. Yet it’s becoming more and more challenging for banks to retain quality cybersecurity processes. As a result, consumers frequently struggle with fraudulent behavior in different areas around the globe. More preventive procedures, including multi-layered surveillance, analytical insights, and adaptive security measures, need to be in place for banks. Thus, for the banking sector, cybersecurity is worth investing in.

As banks realize the capability gap that prevents them from transforming to meet the technology’s potential, they are starting to invest large amounts in banking innovations that seem to be most important to their business models. The development of the banking industry makes it essential that technology with enterprise-wide involvement becomes a “core competency.”

Crassula Core Banking product has over 40+ integrations, which allow us to offer you various features to choose from, such as multi-currency accounts, virtual IBAN generation, international transfers, SEPA transfers, currency exchange, card issuing, AML/KYC process management, and much more.

Visit https://crassula.io/ to learn more.

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Crassula is a software platform that helps businesses and financial institutions to build their own payment systems, wallets, online, mobile banking and more.